We have some of the best and most talented bench jewelers in the area. You can trust us to return your heirloom items to like new condition.
Bent prongs can occur for a number of reasons, whether its because you’ve accidentally dropped a heavy object on your ring, the prongs have been caught by a cloth, you closed the door on your ring, or it was slammed against an object. In these situations, you run the risk of one prong or several prongs being mis-shapen, pulled off of the diamond, or broken off entirely. After you’ve identified the damage, you should bring in your ring to The Diamond Gallery of Naperville to get it properly assessed and fixed.
If you have a diamond already, maybe from a Grandma, or a previous necklace or ring, we can remount the diamond in one of our bands!
Here is an example video of what we do to set a stone.
Missing Side Stones
If any of your side gemstones are missing, it is critical to bring your jewelry in to any reputable jeweler to assess why it happened and the cost to replace it.
Bent Bottom Shank
Picking up heavy weights (with most of the weight resting on the bottom of the ring,) hitting something too hard, or any strenuous work, could ultimately result in bending the bottom half of your ring. In the event of this happening, bring it in to our Jeweler and Master Goldsmith to assess the problem.
Ring Stuck On Your Finger?
In the event that your ring simply will not come off, it is best to seek a reputable jeweler, such as The Diamond Gallery of Naperville, to cut off the ring for you; we typically insert a ring cutter that fits between the bottom of the ring and your finger to carefully cut a very small section off. Once this is complete, you can slowly pull the ring apart and bring it over your knuckle. After this process, it is still possible to repair the ring; ask our cartified staff and Master Goldsmith about the cost associated with fixing the missing piece of metal.
Loose Side Stones
If you find that any of your side stones are loose, come into the store and have the jeweler tighten the prongs or metal surrounding or holding the stone.
In-Store Jewelry Maintenance
In an effort to fix any problems that may have been previously overlooked, it is important to bring your jewelry in every six months for inspection. Not only can this potentially save you time and money - it will also catch any gemstones that may be loose before they fall out.
We utilize the most modern laser welding equipment to repair your jewelry. We work in all precious metals including gold, silver and platinum, and you can trust us to repair your family heirlooms with precise welding techniques available. Laser Repairs are not done in-house, but are sent out.
Here is an example video of Rodium Plating: White Gold: